This User Agreement (“Agreement”) is a legally binding contract between you (“User” or “You”) and TinyTrekToys (“we”, “us”, or “our”), a provider of baby and toddler toys. By accessing, browsing, or placing an order on our website (www.tinytrektoys.com, “Website”), you acknowledge that you have read, understood, and agreed to be bound by all terms of this Agreement. If you do not agree, please refrain from using our services.
a. This Agreement applies to all Users who access our Website or purchase our products. We reserve the right to modify this Agreement at any time; changes will be posted on this page with an updated “Last Revised” date. Your continued use of the Website after changes take effect constitutes acceptance of the revised terms.
b. You represent and warrant that you are at least 18 years old or acting with the consent of a parent/guardian, and have the legal capacity to enter into this Agreement.
a. You agree to provide accurate, complete, and current information (including name, delivery address, and contact number) when placing an order. False or incomplete information may result in order delays or cancellations.
b. You are responsible for maintaining the confidentiality of any account credentials (if you create an account) and for all activities conducted under your account.
c. You agree not to use the Website for any unlawful purpose, including but not limited to fraud, copyright infringement, or distributing harmful content.
a. Order Placement: When you submit an order, it constitutes an offer to purchase our products. We reserve the right to accept or reject your order (e.g., due to stock shortages, incorrect pricing, or suspicious activity) and will notify you promptly in such cases.
b. COD Exclusivity: We only accept Cash on Delivery (COD) for all orders. You agree to pay the full order amount (including any applicable taxes and delivery fees) in cash to the delivery agent upon receipt of your order.
c. Order Cancellation: You may cancel an order free of charge if you notify us before the order is dispatched. Once dispatched, a cancellation fee equal to 10% of the order value may apply to cover return shipping costs.
d. Delivery Confirmation: You (or an authorized adult at the delivery address) must sign for the order upon receipt. Failure to accept delivery may result in order cancellation and no refund of any pre-arranged costs.
a. We strive to provide accurate product descriptions, images, and pricing on the Website. However, we do not warrant that all information is error-free; we will correct any pricing or detail errors promptly and notify you before processing your order.
b. Product availability is subject to change without notice. If a product you ordered is out of stock, we will notify you and offer a refund or alternative product.
a. You may return unused, unopened products in their original packaging within 30 days of delivery for a full refund. Custom or personalized items are non-returnable.
b. To initiate a return, contact our customer service with your order ID and reason for return. We will arrange for product pickup; return shipping costs are covered by us for valid returns.
c. Refunds for COD orders will be processed via bank transfer within 5-7 business days after we receive and inspect the returned product. You must provide your valid bank details for refund processing.
d. Damaged or defective products must be reported within 48 hours of delivery, with photos of the damage. We will provide a replacement or full refund at no cost to you.
a. We collect and use your personal information solely to process orders, arrange delivery, and provide customer support. We will not sell, rent, or share your data with third parties except as required to fulfill your order (e.g., sharing address with delivery partners).
b. We use encrypted technology to protect your data; you may request access to or deletion of your personal information by contacting laubach865@gmail.com.
a. Our products are provided “as is” and “as available”. We make no express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose, beyond those required by law.
b. We do not warrant that the Website will be error-free, secure, or uninterrupted. Access may be temporarily suspended for maintenance or technical issues.
a. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages (e.g., loss of use, inconvenience) arising from your use of the Website or purchase of our products.
b. Our total liability for any claim related to this Agreement shall not exceed the total amount paid by you for the relevant product.
a. This Agreement shall be governed by the laws of the State of California, United States, without regard to its conflict of laws rules.
b. Any disputes arising from this Agreement shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association.
We may terminate or suspend your access to the Website at our discretion if you violate any terms of this Agreement. Termination shall not affect any rights or obligations accrued prior to termination.
This Agreement constitutes the entire understanding between you and TinyTrekToys regarding your use of the Website and supersedes all prior or contemporaneous agreements, oral or written.
Last Revised: November 26, 2025
For questions about this Agreement, contact us at laubach865@gmail.com.